Emotional Awareness

by Unre Visagie

Manage your own emotional response
Chapter 4
p.2
Nowadays I often hear people referring to “emotional awareness”. What does it mean and how can it help me to be more successful in business?
Well, I assume you have heard about IQ – the Intelligence Quotient. It is a measure of your intellectual potential. IQ or intelligence is an important consideration for certain types of jobs but it does not necessarily predict success in business and personal life.
Psychologists agree that IQ contributes only about 20 percent of the factors that determine success. 80 percent of the success factors are determined by other considerations, such as emotional awareness (or E.I.). Emotional awareness is about being able to:
Identify emotions as clearly as possible and to understand how they manifest in your own behavior and that of others.
Manage your own emotional response in your interaction with others.
Act responsively and intelligently when dealing with other’s emotions.
Can you give me some guidelines that will enable me to be more emotionally aware in my dealings with others?
Let us start by identifying the different emotions that people can experience. Daniel Goleman distinguishes eight primary emotions and the following diagram indicates the different forms in which they can manifest in behavior and interaction with others.
According to Goleman, to trust is, in essence, to love and I thought love has no place in business!
The eight primary human emotions according to Goleman
Love
Acceptance
Friendliness
Trust
Kindness
Affinity
Devotion
Adoration
Infatuation
Agape
Enjoyment
Happiness
Joy
Relief
Contentment
Bliss
Delight
Amusement
Pride
Sensual pleasure
See graphic for complete list
Surprise
Shock
Astonishment
Amazement
Wonder
Disgust
Contempt
Disdain
Scorn
Abhorrence
Aversion
Distaste
Revulsion
Shame
Guilt
Embarrassment
Chagrin
Remorse
Humiliation
Regret
Mortification
Contrition
Fear
Anxiety
Apprehension
Nervousness
Concern
Consternation
Misgiving
See graphic for complete list
Anger
Fury
Outrage
Resentment
Wrath
Exasperation
Indignation
Vexation
Acrimony
Animosity
See graphic for complete list
Sadness
Grief
Sorrow
Cheerlessness
Gloom
Melancholy
Self-pity
Loneliness
Dejection
See graphic for complete list

Manage your own emotional response

Chapter 4 p.2

w&t_question

I Ask

Nowadays I often hear people referring to “emotional awareness”. What does it mean and how can it help me to be more successful in business?

w&t_exclamation

I Answer

Well, I assume you have heard about IQ – the Intelligence Quotient. It is a measure of your intellectual potential. IQ or intelligence is an important consideration for certain types of jobs but it does not necessarily predict success in business and personal life.

Psychologists agree that IQ contributes only about 20 percent of the factors that determine success. 80 percent of the success factors are determined by other considerations, such as emotional awareness (or E.I.). Emotional awareness is about being able to:

Identify emotions as clearly as possible and to understand how they manifest in your own behavior and that of others.

Manage your own emotional response in your interaction with others.

Act responsively and intelligently when dealing with other’s emotions.

w&t_question

I Ask

Can you give me some guidelines that will enable me to be more emotionally aware in my dealings with others?

w&t_binoculars

I Explain

Let us start by identifying the different emotions that people can experience. Daniel Goleman distinguishes eight primary emotions and the following diagram indicates the different forms in which they can manifest in behavior and interaction with others.

w&t_exclamation

I Answer

According to Goleman, to trust is, in essence, to love and I thought love had no place in business!

The eight primary human emotions according to Goleman

Love

  • Acceptance
  • Friendliness
  • Trust
  • Kindness
  • Affinity
  • Devotion
  • Adoration
  • Infatuation
  • Agape

Enjoyment

  • Happiness
  • Joy
  • Relief
  • Contentment
  • Bliss
  • Delight
  • Amusement
  • Pride
  • Sensual pleasure
  • See graphic below for complete list

Surprise

  • Shock
  • Astonishment
  • Amazement
  • Wonder

Disgust

  • Contempt
  • Disdain
  • Scorn
  • Abhorrence
  • Aversion
  • Distaste
  • Revulsion

Shame

  • Guilt
  • Embarrassment
  • Chagrin
  • Remorse
  • Humiliation
  • Regret
  • Mortification
  • Contrition

Fear

  • Anxiety
  • Apprehension
  • Nervousness
  • Concern
  • Consternation
  • Misgiving
  • See graphic below for complete list

Anger

  • Fury
  • Outrage
  • Resentment
  • Wrath
  • Exasperation
  • Indignation
  • Vexation
  • Acrimony
  • Animosity
  • See graphic below for complete list

Sadness

  • Grief
  • Sorrow
  • Cheerlessness
  • Gloom
  • Melancholy
  • Self-pity
  • Loneliness
  • Dejection
  • See graphic below for complete list

w&t_ch4_b_emotional_awareness

About Unre Visagie
I am a master coach with 30 years of career and business coaching experience. I have built and sold many of my own multi-million dollar companies. I have always built my companies based on the principle of successful people make a successful company. I invest in people. As your coach you get 30 years of experience to help you do the work you love and earn the salary you want.

{ 1 comment… read it below or add one }

Laurie Westfall November 1, 2010 at 7:49 am

This was very informative

Leave a Comment

*
To prove you're a person (not a spam script), type the security word shown in the picture.
Anti-Spam Image

{ 7 trackbacks }

Previous post:

Next post: