Career Growth

Work Frustration

We are often frustrated by stupid politics in the workplace. Do you feel like people are backstabbing you and making up all kinds of stories to hurt your reputation? Are the people you work with frustrating the hell out of you? Let master career coach, Unre Visagie guide you through dealing with this unpleasant situation in this coaching video…

Slide 1 (People around here frustrate me)

Careerdevelopmentplan.net offers the foolproof Career Maker System. Today we specifically talk about how people in my workplace and other places could frustrate me from time to time.  In our businesses over the years, coaching, pro bono work at schools and universities, we have found that sometimes people do grind against each other and frustrate each other. How do you use this frustration to your benefit and influence your career decisions positively?

We believe turning frustration into career growth can be an exciting experience. People making career changes using the Career Maker System often got 30% and more increases within 18 months. They took the energy that’s gone into nurturing the frustration and they turned it around to work for them with less effort and a lot more fun. It creates a secure, safe and certain way to change towards your ideal career, and ensure that you earn what you want and what you deserve in the company, the job, the industry of your choice in midlife or after. We hope you enjoy the process and the details we offer you on the website.

Slide 2 (We all work, invest and benefit together)

People often have the awareness that people have is of they, others, that frustrate me. It creates a feeling that the others must change before I can be ok. In this model we turn it around; we let you use the opportunities where you work with others, even in frustration. So you can communicate what you do what you understand, your value, and you then move towards more valuable work for the company and for you. You will see how you grow, by getting rid of the frustrations and turning it into your benefit.

The solution for turning frustration into benefit: know what you currently do for whom, what you are committed to do, what’s part of your job to do and what you can expand to do, there’s a whole lot of opportunities. Prepare this communication with people around you, people you can trust and with whom you are comfortable. With your prepared communication engage anybody where you can deliver value, and especially those that in the past used to frustrate you in your interactions.

Slide 3 (Why would your employer want you to earn more)

Why would your employer be very keen for you to do this and pay you more? Yes, they do want to pay you more, but only if you do much more. That’s the way we’ve all earned more in our lives. In any business there’s shareholders that wants more returns, and if they get more, we get more capital to play with, it’s very simple. It’s easier for the board and the executive management to manage if we make an input strategically, if we add value, they can do more, and we all grow faster.

You personally grow faster, if you have an interest in the business and the industry, an interest in your teams, an interest to contribute, you will really make a big difference and be a cogwheel in the big engine of business that drives the whole thing. When one is frustrated, you so often slow down the whole machine, and then they are obviously going to pay you less. If you speed up the whole machine they are going to pay you more. How do you do that? Understand your role, understand where you fit, find the best fit for you and always keep the client in mind. At the end of the day, the people we deliver the service to finally must come shopping. They pay for what they buy from us. If we can produce better at a lower cost, it works for management, it works for the shareholders, and it obviously then works for us. It’s very important to understand your role as a cogwheel in the big business so we can all grow. There’s much more on this on the website.

We find that many people just look for a job and in a job you get easily frustrated, whereas if you go to work for the company, you go to produce, you go to add value to clients, stakeholders, everywhere around you, everybody loves you and the frustration often just vanish and you will get that fantastic increase, as I hope you will get. The challenge then is to move from the perceived boxes where they frustrate me, where the company decides etc. It’s like a glass plate, you can see on the other side but you can’t touch it. We want to break that glass plate, to think outside the box and move to the great space, where your earnings grow and you get the job you really want and build the career you really want.

Slide 4 (Know what you currently do for whom)

When we all work, invest and benefit together we don’t need permission to do that. We can simply go and do it following these techniques: know what you currently do for whom. On the website I give you a note to show you the value of what you do, the understanding, the insight, you discuss it with people close to you and you ask what more can I do, what else can I do? What must I delegate, what must I do less of? Jack Welsh from GE said NO is the most profitable word in business. NO is also the most profitable word in your career and your job, provided you know what you do, people around you know what you do, you can easily say no and choose what else to do to grow yourself.

Slide 5 (Prepare to communicate to influencers)

From thinking outside the box to the great space, the second step is to prepare to communicate with the people you want to work with, that you need to work with. People must know what you do so they can pay you properly, they can’t pay you properly if they don’t know, so you must prepare so you can communicate. You can’t go and ask them, you have to go to them with solutions, you must have already tested it and be prepared, have your story prepared. You will see elsewhere on the website there’s much more on stories. Your story must be clear.

Here are some selected notes to get you going. Discuss with selected friends, family and colleagues. Prepare and get more information, do some research; ask people who do a similar job in another company, etc. Join associations; join magazines en ezines etc. In this way you become part of the company and part of the industry. Practice those communications so you are prepared for the third step.

Slide 6 (Engage and communicate your work list)

Now you engage the people that can make a difference around you, people that you can delegate to, people that you can get work from and people that need to know to pay you properly. In this process frustrations just go away because you are a task-driven person, you are clear, and when somebody frustrates you, you can simply ask them: “What are we achieving here?” “Let’s rather go for the results so we can earn more money.” You ask and you share, you need good questioning skills that you can find on the website. Respect and acknowledgement will get you a long way. If you go to people around you, below, next to you or above you, you find something you can say to: “Wow, this is great!” They immediately feel bigger. They will immediately want to be with you and frustrations just disappear.

Slide 7 (FEAR & FAIL & RISK)

Let’s look at moving from where people frustrate you to turning that energy into great production, instead of turning it into a negative situation. We all fear, and fear just stands for False Evidence Appearing Real. Fail stands for First Attempt in Learning. If you look back at your life, you learnt to walk and talk, you learnt to tie your shoes, you learnt to ride a bicycle; anything included some failure and some skin. But we got back on the bicycle, it wasn’t a big deal, but when it gets to people, we are scared what they will think. This process will let you practice so you recognize the false evidence and it goes away, the fear of failure goes away, and you start moving forward. The process, to remind you: know what you do, prepare and engage.

You have a fantastic store of assets, everybody has. People have experiences, expertise, interests, aptitudes and relationships that they never articulate, they never unpack it. Talk to people around you, they can see what you can’t see yourself. During my life when I was building businesses, recruiting people, coaching people and doing pro bono work in schools, I haven’t even found a professor that can do his own list. Talk to others around you, if you experience difficulties, come to the website and ask us questions, we can help you. You will see that the resources, whatever resources you may need, are already out there. Your challenge is to bring those resources inside as you climb up the staircase and make your own staircase. Climbing and making a staircase at the same time could be challenging, that is why we have created this safe process from our experience over the years with our friends and professors.

To start: explore and identify. Prepare, engage, and in the process you grow and clarify your store, and you are clearer on what you say yes and no to. Remember no is the most profitable word ever. In this process you are guided to align the job, company and industry that you want to work in. You want to play in the middle, growing your job and growing your company as part of a growth industry. Secondly, you want to make sure that your job aligns with the work you want to do and the work with the job and both of those helps you grow your career long term. You focus in the middle with your asset list and grow. You end up being completely in charge of your future. You don’t have to ask, because you already know what others think and value. Your career aims are aligned with your work, job, company and industry. This insight and knowledge gives you confidence and it puts you in absolute charge.

Slide 8 (Start with the purpose)

We follow a process that let you clarify your purpose in your career. From purpose you can go to objectives and tasks, and dynamically align with your mission and vision. This is a very dynamic change, industry change, company change, your needs change, especially in midlife when you get impatient quicker, you don’t suffer fools so easily anymore. In that process, the more clarity you have, the more people want to be around you. It’s a lot of fun when there is clarity in communication around you.

Slide 9 (Earn more now thinking discussion)

Another model you will learn about in the process is to clearly understand the company’s rules, every way, strategy, focus, clients, what excites them etc. The rules are known and they can’t be changed easily, obey the rules while you work to change them. This is the space you want to spend more time in, provided you don’t waste time on being frustrated about the rules, because often that causes the frustration. Understand and accept the rules, then you can play in understanding and testing for outcomes: the best outcomes for you, the best outcomes for all the stakeholders as we have mentioned in the business model and especially the best outcome for the client.

When you focus on the client nobody can differ from you, because he’s the client, he comes shopping, he’s the only one that pays. You are also going to move in an area where it’s unknown to you but you have influence, then you go and explore. That is why you get more information, talk to more people. This is what all these models help you grow in inter and intra, with clear aims for the next phase of your career after midlife.  It is so easy to not do this and get stuck in midlife with growing frustrations. Remember we want to turn frustrations into benefits.

Slide 10 (Approach people for input and advice. You gain awareness)

Approach people for input and advice and you will gain awareness. A brief review, how would you do this? Your approach should be: I admire something about you. There’s always something you can find, just look past the very frustrating interface, you will find something nice, even if you just thank him for frustrating you in the extreme. We had cases like that, where Nadine was very angry at some people, she thanked them for the opportunity to grow with them, they then turned around and gave her such valuable stuff that her salary increased over 20% in six months. They pointed out what she does that is valuable that she didn’t even know. Communicating that to the right people resulted in her getting a tremendous increase six months later. Recently, during a time when the company gave no increases, they realized they had to compete for her in the industry and she still got her increase.

Turning frustrations into benefits work, if you want to see Nadine’s story, it is on our sister website: ebio. You can just click on Nadine. You have to have serious questioning skills where you ask what else? What more? So you can explore. Your questions can be specific or your questions can be what do you think? There are closed questions and open questions. It’s all on the website and it’s all easy to use. Who else can you recommend I talk to? It’s amazing who people will introduce you to if you just ask. That is an easy way to turn your frustrations into benefits. Closed questions have to be specific. Exploratory questions consist of what else, who else, where else and so forth. There is much more about that on the website. Some of the processes on the web fit exactly what we have given you here. Look at the model SMARTM: Specific, Measurable, Accountable, Reward and Resource, Timing, Monitor, how do you do this? In any work environment all this can be obtained by giving other people benefit or opting them to help you. The processes are on the website.

Careerdevelopmentplan.net website

Let’s look at Planning and Performance. All of the resources are listed here that help you with goal setting, planning and communicating. It is grouped into an easy source for you to navigate.

Resource website

The resource website has a whole lot more resources. There are career success processes, understanding, business processes, career change, development plan; all of these are applicable to midlife career growth and change. A whole number of them, like the interpersonal skills, can turn frustrations into big benefits.

Slide 11 (Supporting the foolproof Career Maker System)

We have the business tool-set and the personal tool set that you’ve just seen on the website. Watch out for your next Career Maker System email!

Link with me on Google Plus:

career development plan

The Career Builder System Applied With Careerdevelopmentplan

Career development plan as the project managers for sustainable community capacity development. The Career Builder System is being used to in their projects to enable people to get access to work.

Careerdevelopmentplan.net offers the foolproof Career Builder System, where people move from their perceived career boxes that are all mind-based and self-made. They move easily, safely, smoothly, to having great careers of their choice and growing their list of skills and what they can add to the world. We look at career choice, access and ongoing growth. Career change, career growth and career choice can be a very exciting experience.

The Career Builder System makes it clear and easy. This is the secure and safe way towards your ideal work, career, job, company and even more. The process is also on the web, as you learn it you can take it to people around you basically free. You can determine where they want to join and understand their own direction, their own measurements, and their own solutions. They participate in the program and help the people who deliver make a living.

Careerdevelopmentplan.net offers the model: Towards my ideal job. At any stage of life, from primary school all the way to retirement and beyond. We find that the biggest obstacle is that people perceive career boxes, it’s like a glass plate, where they can see everything that can be, they see others have it and they don’t understand why it is not theirs as well. What careerdevelopmentplan.net’s product Career Maker does, it makes that box disappear by removing fears, the concept of failure and the perceived risks.

We find that people need clarity about their work in their job, their job in the company and their location. Everybody has a store, so do you. Your store needs to be identified, and we find people find it very tough to identify their own store. This is universal: professors, rich business people and the poorest of people. Everybody is created as great people; the difference is just their experiences, expertise, interest, aptitude and relationships, some of us at home get in bigger doses.

The resources you need are all out there. It’s all available, easily accessible, no problem at all if you know how to do it. In the process of moving from where you are to where you want to be, you make your own staircase and you climb it. Making and climbing at the same time could be a very scary thing; therefore we have made the process simple and clear. This process comes from Hewlett Packard where I worked, all the companies I’ve been involved in, that grew to multi-million dollar companies, coaching for many people afterward and much pro bono work at universities, schools, communities. The process is now very clear and simple.

It starts with exploring with the aim of identifying your real needs. Reassess the work you do, your job, the company and the industry you’re in, ensure that it suits you and align with your wishes. You then prepare this information in a very simple way with people around you and people you choose. You get your communication clear so you can engage the right people. In the process of going external to the resources you internalize the competencies, the knowledge, the insights; you grow your store all the time. Your assets grow in every action that we take in this process.

You will end having up your job, industry and company perfectly aligned to your needs, it’s not instant but it’s very simple to do, it may take 18 months to 3 years. You are in charge or your future and your career aims, to align them and to keep them aligned. You will get your career aims so clear, it’s almost like a beacon that you can put out there, that shines for you. This beacon must go out to the people around you; it must preferably go out on the web, where we include web reputation management.

You gain the insights, you gain the knowledge, and you gain absolute confidence because you are a man with a clear plan. A man with a clear plan grows without stopping, he is welcome everywhere, while people usually run away from a man that asks for help. Thus, you’ve moved and escaped from the perceived career box all the way across to an almost limitless world. This world is available and accessible to anybody that follows these steps with us. It doesn’t matter where you start from, if you have fewer assets in the beginning, it just takes a little longer.

We offer a process where you earn while you learn, so you can pay for this yourself all the way through. The process is an organized process where the career owner is in charge. The career builder, the career maker is in charge. There are detailed processes that we must keep ordered, and if these processes are not completed you simply loop back and do it again, while you acknowledge the learning and you help us with new groups. In the end you end up with practical work experience and you are ready to go to the workplace.

This is organized in four levels and four phases. It doesn’t matter how long you take at any one of these, you repeat it until you are successful and you know where you know, you know what you want, you can communicate what you want, and you are a man with a plan. In the process you have moved from the career box all the way through to a great place where careers become simple and straightforward with no perceived problems. If you look at the career box, it has definitely disappeared because it was perceived.

Once you have moved clearly you can see this move means you invest with others, it is an investment, and it is a commitment. People must be committed to their own future to complete this process.

In conclusion, the foolproof Career Maker System was developed and driven by Unre Visagie with many other people. The career box was broken and you move to a great space. With Prof. Japie Kroon we offer a community gap year with an approved program. It is linked to short courses that he developed specifically for this gap year process. You end up with a university level 6 short course certificate.

Explore the opportunity with Secoza.co.za. We offer community upliftment that goes home to people, into their schools and into their leaders. It‘s always supervised by their leaders. Let’s have a look at the process offered by them, by looking at this early stage actual brochure.  They move from exposure to opportunities to earn and learn. They explain investors from scorecards; this is integrated in a very unique way which we have tested with Inala technologies, spending their money very effectively over time. The process took about 4, 5 years.

Other investors could be embassies which we have engaged with in the past, and we have several philanthropic people who are very happy to invest in a clear program. The investors are insured of great returns. Returns on their investment means more business and better employees, they can’t lose. It also means investment in community economic capacity growth which means their business can grow in the long-term. The return for investors is high, clear and now very safe.

The impact is very wide: we train the trainer, and from train the trainer the process keeps rolling at very low cost. There’s even matric bridging courses at under R1500 for the year. The school earns most of the 1500 and the people from Touching Africa and their offices they operate from, engineering offices, where they have resources to make sure this is on track.

With Prof. Japie from North-West who ensures the learning experience stays on track. And with Unre Visagie from business to ensure the business processes stays on track. As a team we were inspired from many years of tackling unnecessary divides and stratification in our communities. We cannot lose. The reasons for failure are articulated with the initial outcomes, and an industry accepted speech test and an ebio learning methodology supervised by Prof. Japie from North-West University.

Phase 2 gets them closer to work ready; they become a worker that acts as an owner. I have learnt these words from David Packard: “An army of owners”. This is from Hewlett-Packard in the late seventies. If you go onto Dave Packard’s site you will find those words; it’s what Hewlett Packard created. Your company will get an army of owners from us. It changes their attitude completely, where they are intrinsically in control of their own future, they realize that the door to success has a handle on the inside only.

Those glass plates just disappear, those perceived boxes are gone. They are in a great space. They master communication skills; they are clear about their industry, career, job and work. They have willingness; they absolutely have the skills to be highly employable. We have a long record with various government programs and companies, where our people stand out and win out as top performers. I really hope you will join us in this process, how can you possibly lose? I don’t see how.

Thank you very much, I hope you have enjoyed the story, and if you are interested in community upliftment programs, talk to Touching Africa. If you are interested in business programs, talk to Unre Visagie. We will work with Touching Arica and we used to work with Prof. Japie Kroon. A very effective process: earn while you learn is included for community gap years in your community at. Contact careerdevelopmentplan.net and we will work with Prof. Japie to deliver the community gap year. I thank you so much; I hope you enjoyed it as much as I enjoy bringing this to you. This program is a passion for me, I’m really retired, but I work 70 hours a week to help people break their career boxes, move into great spaces and I can’t think of anything else that I will enjoy more.

Trust in the Workplace

Grow your influence by using trust effectively in the workplace

  • Do people trust you in your workplace?
  • Do you know why they trust you or why they do not trust you?

When people trust you, you are smoothly promoted, you get easier salary increases and your team know they can count on you.

Use the four elements of trust to communicate effectively in the workplace and grow your influence.

Use the element of trust in your cover letter and your resume.

We are here to talk about the importance of trust in the Career Maker System; this concerns any career growth and any career access. We have to engage and relate to many people in whichever career, in this case changing or growing your career. Trust basically consists of four elements: openness, reliability, congruence and acceptance. Openness plays a role; it is how you communicate your cover letter, and how you communicate your CV and your references. You have to be open about what went really well, and also be open about a number of situations where things did not go so well. That’s your opportunity to build trust with openness and share how you handled the not-so-good situations.

Reliability happens when your documents, information and attendance is always on time. You also demonstrate reliability with stories from your past. You will notice that we have storytelling as a very important element. Those stories must reflect reliability. You need to able to be absolutely congruent, when you are; people find it very comfortable to talk to you. Congruency also means to reflect what you hear, and that the question is clear. You answer the question and check that the question was answered, it closes the loop and creates and fosters congruency.

Let’s look at acceptance, acceptance of the other, acceptance of the self. Self-acceptance of both strengths and weaknesses clearly show in your cover letter and CV. Also, when you are talking to people over the phone or during an interview, it needs to show that you accept others as they are. It must also show that you are capable to work, fit, adapt and find ways and solutions forward because people are not perfect. I have never met any perfect people. When you work together or you have applied to change jobs it also shows that we are not as perfect as we would like.

I will briefly mention a few notes on this document. Trustworthy is different from trust and the two are linked. Many people are trustworthy, but they can’t build trust, because they don’t practice to be open, ask questions and share information about themselves. If you ask and share you are two-thirds on the way to success. Be reliable and communicate when things don’t always work as planned, but keep ownership. You can be very trustworthy, but to build trust you have to implement this practically in your daily life.

In this case, it must show in your cover letter, I know it’s tough, but that’s why you tell a story. It must show in your CV and every change in your CV must be told in a few words, but it must build your story. If we read CV’s honestly, many of them do not demonstrate openness, reliability, congruence and acceptance. I hope I’ve briefly covered trustworthiness. On the website we give you a whole document to read, there’s more things you can do if you feel this area needs more attention and you want to grow more skills. The more skills and insight you grow about what trust is and how to build trust, the more you can contribute to the team around you and to your family. In the meantime we want to use it to improve your cover letter, your CV and your current job.

The Work Environment

Earn a higher salary by understanding the systems around you in your work environment. Understanding these systems means you know where you fit in the machine that makes up your company. Understanding where you fir tin the machine enables you to participate more effectively in teams. You know which people are key people connected to you and your job in the company. Knowing which people are key people means you can communicate with these people effectively and keep them informed about the work you are doing. This in turn keeps you on the career growth fast track because you make yourself an invaluable asset.

This also means you do more and more of the work you enjoy doing, the work you are good at because your team and managers know what kind of work to pass on to you.

Language mastery is a critical skill for the Career Maker and earning more

Language matters in

  • Career choice,
  • Career access,
  • Career  change,
  • Career  growth,
  • Midlife career change

There are four components to language mastery for the Career Maker:

  1. Reading and comprehension
  2. Listening and speaking ability including pronunciation
  3. Industry Specific English
  4. Writing and Typing

 

Pronunciation or accent is one area to focus on:

English use just 44 sounds for you to practice. Practicing the 44 sounds will change your pronunciation and thus your ability to communicate more effectively with more people. You will contribute more and thus earn more.

Here is the free web site to learn from and practice in groups:

www.fonetiks.org

Test your progress:

  1. Dictate in Microsoft Windows speech recognition
  2. Find someone with good English and observe while they give you feedback
  3. Work in groups and listen carefully giving feedback.
Join your nearest Toast Masters club to practice and master speech craft with leadership skills in an organized, safe and congenial environment.
key results area

Take ownership of your own and/or your teams KRA’s or KPI’s (KRI) to grow your returns on effort. Choose the right effort, get agreement and learn to say NO!

This will help you understand key result areas. You will also be able to explain to your team in simple to understand terms what Key Result Areas are and how to apply them effectively. KRA’s are also known as performance management or communication and informing to maximise your INCOME!.

Clearly defined key result areas helps you take ownership of results in:

  • your business involvement
  • teams you are part of
  • projects you need to deliver to
  • your personal career growth

Key results areas are also known as “Key Performance Indicators” or KPI’s. In the following text we explain what exactly key result areas are and how you apply kra’s in performance management. We aim to give you simple and practical answers in the form of a “Question and Answer” style of writing with some more in depth explanations and notes as we progress through the conversation.

key result area Ask

I often hear people in the company talking about Key Results Areas. What are Key Results Areas and what can I gain from it?

key responsibility areas Answer
  1. Performance management (Managers and HR professionals) use key results areas to measure employee performance
  2. To business managers kra’s mean business results dash board or key performance indicators.
  3. People in careers manage their careers by understanding and reporting on key results areas.

All key performance areas focus on how business generates value to clients, the processes and your roles or functions.

The answer is KRA is an acronym for Key Results Area in business or projects. Having clearly defined Key Results Areas enables you to take ownership of your business, team, career or job and to accept responsibility for those areas where achieving business and career results are your responsibility.

Key Results Areas enable you to

  • Have clearly defined and achievable goals or dashboards. (See: Smart Goal Setting)
  • Measure and communicate your progress during the year in terms of identified targets.
  • Manage your skills development. Identify areas for development (skills gaps which exist).
  • Contribute to the company’s wealth creation.
  • [adrotate banner=”3″]
  • Obtain timelycommunications and  feedback that will allow you to stay aligned and change direction when needed.
  • Promote an environment of alignment and self-management.

Key Results Areas enable you to maximize the Contribution Zones (overlap) between yourself, the company and the customer, as well as the customer’s clients. Furthermore, it matches your individual aspirations with the company and customer requirements.

The diagram below indicates the all-important area of overlap in which you can make Key Results Areas work for you.

You need Key Results Areas to determine your EVA (Economic Value Add).

what is key result area VENN Diagram of KRA’s

 

key result area definition Ask

I’m a bit confused.

What’s the difference between my position in the company, my roles and my tasks?

key responsibility areas Answer

Your function is your job title i.e. Sales Manager.

Your roles are your different areas of responsibility.

(KRA’s – Key Results Areas), for instance:

  • Managing your team and their performance;
  • Applying selling skills to meet targets;
  • Providing technical skills training for other team members etc.

Your tasks are the activities that you have to perform in order to carry out your roles, for instance:

  • Product presentations and demonstrations;
  • Sales calls;
  • Proposals, quotations etc.

Your function is defined by the key roles you play in terms of agreed success factors.

Your roles tend to remain constant while your tasks may change in line with changing circumstances and targets.

key result area sample Ask

Ok, how do I go about defining my Key Results Areas?

key performance areas example Explain

Defining your Key Results Areas:

Ask yourself: My job exists to do what for whom?

What?
For Value Added?
1
2
3
4

Writing your Key Results Areas

Write down your Key Results Areas using the SMARTM process:

What?
Value Add?
S – Specific
What must be done?
M – Measurable
When is it done?
A – Achievable
Why can I do it?
R – Results
What’s in it for me?
T – Timing
When must it be done?
M – Monitor
Monitoring
key results Advise

Having your goals clearly defined makes it easier to change something along the way if this should become necessary.

key results area Ask

How do I go about managing my performance?

key result areas examples Answer

Managing your performance will be no headache if you make the steps below a personal ritual that you follow conscientiously at regular intervals.

Managing your performance

  1. Review regularly – Keep a copy in your diary.
  2. Has your job focus changed?
  3. Has the company changed focus?
  4. Drop unfocused Key Results Areas and add new ones.
  5. Regularly check progress.
    • Are you on target to reach your goals?
    • Who can help?
    • What can be done to assist you?
  6. Obtain your manager’s feedback.
  7. Manage your relationship with your mentors.
key performance area Ask

What would really help me is a tool that I can carry with me that will constantly remind me of what my roles are for the year, as well as the tasks they encompass. Oh yes, also the gaps that I have to work on to increase my competencies.

what are key result areas Explain

To ensure that your Performance Management stays on track,  keep a copy of the SMARTM process in your diary and refer to it regularly.

key performance areas in performance management Advise

When reviewing your KRA’s consider applying the White Hat and Black Hat thinking processes and don’t forget to inform others of changes.

My roles for the year

Once you understand personal goals determine your roles for this year:

Please insert this into your diary

ROLE 1: ……………………………………..

ROLE 2: ……………………………………..

ROLE 3: ……………………………………..

ROLE 4: ……………………………………..

key result areas of ntpc Ask

That’s exactly what I need to manage my contribution.

key performance area Answer

Here are some additional tips:

  • Review your KRA’s at staff meetings.
  • Review your KRA’s with your mentors.
  • Having your goals clearly defined makes reaching them easier.
  • It also enables you to identify areas of change.
  • Take responsibility for receiving and giving input; this reduces management involvement.
  • Faster growth with less management involvement results in increased effectiveness.
key result areas sample Ask

My team leader said that Key Results Areas are central to an integrated growth plan and compensation.

What did he mean by that?

key result Answer

Let me explain.

Some of the concepts I will mention are explained elsewhere in this book. At this stage only understand the big picture.

Your integrated growth plan, and corresponding compensation is closely connected to managing your Contribution Zone. This zone is essentially the area of overlap between yourself, the company and the customer.

There are three focus areas that are especially relevant to monitor:

  1. Career focus: What represents your interests? Where are you going in terms of your chosen career path?
  2. Results focus: What represents the interests of the company? What results are expected from you? Are they agreed and communicated?
  3. Customer focus: How effective are you? How satisfied are your customers?

The diagram below illustrates some of the mechanisms that will contribute to an integrated growth path.

The process of arriving at your Key Results Areas contribute to clarifying and communicating the agreed results expected from you. Thereafter your Key Results Areas help you stay on track in terms of the results expected from you: your roles, functions and tasks.Tools mentioned here to measure your effectiveness, like the Balanced Scorecard and the Order Cycle, are explained elsewhere in this book.

kra Key Result Areas

Update: Click here if you are considering a midlife career change.

Find and grow careers of your choice or be able to change careers.

It is freely available!

Peer group leader makes money?

Workshop for mobilized peer groups. PoE included.

Then a peer group leader takes over workshops country wide.

Readingsoft document for fluency in the career area.

Vendor documentation.

The processes will let you will:

  1. Get the tools, knowledge and processes to enter any career
  2. Get connected to companies with the work place of your choice.
  3. Grow in the work place of your choice.
  4. Sustain your knowledge by practicing the processes with people around you.

Implement the following processes for a career you want or thought of. The processes will get you ready to search for your personal matched ideal career in an industry that is growing.

The same processes are applied to any or all careers, study choices and changing careers! Once you experienced the process you can apply the processes to implement any choice or change in careers.

The www.ebio.co.za web site and services support you through your work life career growth and changes.

Processes that get you ready to choose and enter any career.

1.        Find access to the Internet. 1

2.        GET TO THE INTERNET AND: 2

3.        Information on Marketing careers 2

4.        Find work experience in the career of your choice: 3

5.        Accelerate with groups 4

6.        Accelerate with the organized web coaching. 4

7.        Repeat the processes for any career or career change. 4

8.        Related careers 4

1. Find access to the Internet.

Access Internet by asking someone you know; someone you know who knows someone; a business in the nearest town or your municipality offices.

(If you have access to Internet, make sure you have the internet assistance to do the career processes.)

(On the web sites: Grow your income and career faster and more certain: On ebio and Treetop you can signup for FURTHER assistance coaching you to gain knowledge, find work access, gain competencies and keeping the job. R100 per month you join groups on Skype or telephone to be assisted in advanced processes to learn and grow competencies. You keep on accelerating with us. Get coached for life to handle your boss, grow careers and even start businesses once you are experienced in the industry!)

2. GET TO THE INTERNET AND:

  • Let a person who knows Internet help you search for information on the career you want at this time.
  • Let them help you to type, click and drag. You learn to use computers and the Internet! Have a look at: http://www.ebio.co.za/toolbox/how-to-access-the-internet.html
  • Let them help you get a Gmail address as on http://www.ebio.co.za/toolbox/internet-and-computer-basics.html#gmail
  • Open an email, address it yourself and use the space to capture what you find.
  • You will send it to yourself and Google will keep it safe forever.
  • You will use the information by repeating the steps as you grow.
  • Work in small groups of three to help each other grow. Advance the group processes with http://www.ebio.co.za/toolbox/group-processes.html

You can grow by helping others do the same process you did.

Remember that

  • Once started any career, you can always change since you know how to.
  • You will grow your knowledge, relationships in the industry of choice and start working – guaranteed!
  • You will find all the tolls you require to bridge any gaps.
  • You will formalize and accelerate your career with formal education.

Examples for many careers are given. If your interest is not in the list, follow the procedure from any example while you use words describing your own interests.

3. Information on Marketing careers

www.ebio.co.za

Use Google search – it is clean and does not bombard you with useless popups and interference.

Let your guide help you with typing “Marketing careers” into Google search. Find sites that help you understand more about what it is you chose. Use the Dictionary site to understand all English words. Use Wikipedia to understand the concepts and learn more from the concepts mentioned on the web pages.

Sites for Marketing we found that get you started

http://money.howstuffworks.com/marketing-plan.htm

http://en.wikipedia.org/wiki/Marketing

http://dictionary.reference.com/browse/gasoline

http://www.buseco.monash.edu.au/mkt/dictionary/

http://www.marketingterms.com/

Find books and magazines you can use in groups to learn from.

Join the associations of your choice and learn with them.

See extra processes on www.ebio.co.za that let you learn with commitment and easier.

4. Find work experience in the career of your choice:

Use Google search and Telkom yellow pages to find real businesses in your area or nearest area where such businesses exist.

Use the standard letter to ask them to be useful in basic services like cleaning, tool carrying, and coffee making. Do anything that will make you useful and them to like you! The letter includes your purpose is purely to be useful while you learn – it is not a job and has no risk of employment consequences to the business.

Ask the people around you key questions about the work and the business to get involved and noticed while you learn.

Contribute basic work “free so that you can learn” for a number of days at one business and move to the next business if you are not moving forward in learning. Observe what they do and ask them to show you to do it so that you can be more useful to them.

Soon they will start paying you for being useful.

You chose the job, the career and the business that you want to learn about working with people in business.

Find a project to start marketing a local business, shop, organization and more!

5. Accelerate with groups

You find or meet people with similar industry interests to learn interactively with them.

In groups you access sources of expertise and keep each other going.

Peer group learning is a well known process – get ready for it and use it.

Group processes on http://www.ebio.co.za/toolbox/group-processes.html

http://www.managementhelp.org/gen_rsrc/peer-groups.htm

6. Accelerate with the organized web coaching

On www.ebio.co.za you can identify gaps and bridge the gaps in language mastery, numeracy mastery, communication skills, self-exploration and much more!

Look at criteria for most jobs on www.bls.org in the USA.

With your email address you can signup on www.ebio.co.za – it is free!

Signup on www.Treetopsouthafrica.com to get further assistance – it is free! The first coaching is included when you signup!

7. Repeat the processes for any career or career change.

You grow your life income as you gain knowledge, experience and education. The effort you put in will be rewarded in higher life income.

Calculate your own expectations of your work life income:

http://www.alephsynergy.com/processes-awareness/Life-income.htm

8. Related careers

You should have found related careers on the web sites you choose.

Here are examples!

www.bls.org careers

Align with the company and customer for maximum career growth
Chapter 3
p.3
But I’m still not sure if I understand the concept of alignment well enough. Can you tell me more about it?
The process of alignment with the company and customer to obtain the maximum value addition and growth, entails the management of three important factors:
The “personal passions” of the individual. This refers to interests, skills and aptitudes of the individual at the time of recruitment.
The “company’s business needs” are to create wealth for all its stakeholders and to grow and develop its team members and employees to their maximum potential.
The “customers and their expectations” which in general are to obtain reliable and cost-effective products and services in order to satisfy the needs of the customer’s customers. Satisfying these expectations constitute the challenge and opportunity for our company to build our business.
The ideal is to strive to maximize the area of overlap of the customer, your company, and the individual.
The concept of alignment can be explained as follows:
The individual employee brings talents, knowledge and skills into the company. The customer has a need for products and services. The company has systems and processes in place directed at bringing its products and services to the customer.
With an increased communication of yourself, your team and the company, you can identify what value you can add in achieving the company’s goals and objectives and what changes you need to make in order to be most effective in your job.
The company exists because of customer needs. The individual contributes talents, knowledge and skills to the system and processes of the company. The main focus of business is the arena of overlap between the individual, the company and the customer.
Now I see…to grow your contribution you need to understand:
Your needs and skills growth
The company’s dynamics
The customer’s dynamics and needs
In order to align ourselves with the company and customers, each of us has to look into our behavioral patterns, response models, values and drivers. This will become clearer as we proceed.

Align with the company and customer for maximum career growth

Chapter 3 p.3

w&t_question

I Ask

But I’m still not sure if I understand the concept of alignment well enough. Can you tell me more about it?

w&t_exclamation

I Answer

The process of alignment with the company and customer to obtain the maximum value addition and growth, entails the management of three important factors:

w&t_ch3_b_smallvenn1 The “personal passions” of the individual. This refers to interests, skills and aptitudes of the individual at the time of recruitment.

w&t_ch3_b_smallvenn2 The “company’s business needs” are to create wealth for all its stakeholders and to grow and develop its team members and employees to their maximum potential.

w&t_ch3_b_smallvenn3 The “customers and their expectations” which in general are to obtain reliable and cost-effective products and services in order to satisfy the needs of the customer’s customers. Satisfying these expectations constitute the challenge and opportunity for our company to build our business.

w&t_ch3_b_smallvenn4 The ideal is to strive to maximize the area of overlap of the customer, your company, and the individual.

w&t_binoculars

I Explain

The concept of alignment can be explained as follows:

The individual employee brings talents, knowledge and skills into the company. The customer has a need for products and services. The company has systems and processes in place directed at bringing its products and services to the customer.

With an increased communication of yourself, your team and the company, you can identify what value you can add in achieving the company’s goals and objectives and what changes you need to make in order to be most effective in your job.

The company exists because of customer needs. The individual contributes talents, knowledge and skills to the system and processes of the company. The main focus of business is the arena of overlap between the individual, the company and the customer.

w&t_question

I Ask

Now I see…to grow your contribution you need to understand:

  • Your needs and skills growth
  • The company’s dynamics
  • The customer’s dynamics and needs
w&t_elephant

I Advise

In order to align ourselves with the company and customers, each of us has to look into our behavioral patterns, response models, values and drivers. This will become clearer as we proceed.

The underlying principles toward career growth in your company
Chapter 4 p.1
Right, from what I have read so far, I can see how important this ‘overlap’ is. How can I begin my alignment process?
During the Walk & Talk process you will develop various skills, ranging from interpersonal to business skills. Moreover, you will acquire a set of basic underlying principles.
These principles will create a mind set which is a prerequisite for you to develop into a thriving individual in both your personal and professional life.
Furthermore, if you consciously focus on embedding these principles in your mind, your own skills will develop as you apply these principles to various aspects of your job.
Every journey needs a map to guide us. In our case, it is helpful to construct Mind-maps to guide our development along the Walk & Talk process. The most important principles which the individual should acquire are illustrated below in a mind map.
Underlying principles acquired during the Walk and Talk process:
Emotional Awareness
Process vs Control
Definition of success
Time management matrix
Process vs. Control
Growing a win-win minds

The underlying principles toward career growth in your company

Chapter 4 p.1

w&t_question

I Ask

Right, from what I have read so far, I can see how important this ‘overlap’ is. How can I begin my alignment process?

w&t_exclamation

I Answer

During the Walk & Talk process you will develop various skills, ranging from interpersonal to business skills. Moreover, you will acquire a set of basic underlying principles.

These principles will create a mind set which is a prerequisite for you to develop into a thriving individual in both your personal and professional life.

Furthermore, if you consciously focus on embedding these principles in your mind, your own skills will develop as you apply these principles to various aspects of your job.

w&t_binoculars

I Explain

Every journey needs a map to guide us. In our case, it is helpful to construct mind maps to guide our development along the Walk & Talk process. The most important principles which the individual should acquire are illustrated below in a mind map.

w&t_ch4_a_underlying_principles

Underlying principles acquired during the Walk and Talk process:

Find a career coach in your environment
Find a career coach with the right relationships to develop your career and expand your career choices. Career Builder identified the essential career builder skills; use them to turn any career challenge into a career growth opportunity.
When experiencing frustration or fear in your career use these emotions as opportunities to fast track your career growth; use them to pro-actively grow your career!
Find a career coach ». Career Builder assisted and is still assisting thousands of people in their career growth. We worked with more than thirty entrepreneurs and coached them through the process of building successful running companies. We are still working with this group of entrepreneurs and their companies as well as a new group of young entrepreneurs. Any successful business takes seven years to build. Career Builder coaching processes are forged in the fire of building these successful businesses and the development of the people running them; these processes are being used in many other companies as well.
We have found a few cornerstone skills to be essential in building a thriving career or business. Career Builder shares these with you before going onto our Find a Career Coach process. We discuss these skills in the form of coaching sessions on the Career Builder Coaching page and in more detail on the Actionable Career Skills page, these skills include:
Delegation
Create your own compelling events
Fear of the unknown
Pathologies
Frustration is just a trigger
Click here for the complete list…
Successful people and companies have a natural way of handling challenging situations. Career Builder observed, applied and understands this natural process.
Career Builder’s Walk and Talk method of career coaching was developed working with the best. Studying at Harvard Business School (Owner/President Management program) we came to understand the application of these processes in companies even better. Some of the Harvard Business School case studies included companies like Hewlett Packard, Volvo, Taco Bell, PepsiCo and many others. In the early seventies we were exposed to and learned from Hewlett Packard’s company processes; later this knowledge were implemented in our own companies.
We developed career coaching contracts and learned which processes worked and which did not. All these experiences with career coaching led us to the current simple set of skills we base our career coaching processes on. You can own and direct these processes to build your career. Work in a group when implementing these processes or take part in the Career Builder community forums; it always works best to implement a process with a group. The group can be directly or indirectly involved; or contact a Career Builder coach.
Where would you like to go?
Find a career coach
The difference between coaching, mentoring and councelling
Learn more about mentorship
Learn more about career councelling
At Career Builder we identified a few simple cornerstone skills we base our career coaching on. Click here for a complete list of these Career builder skills. We share these with you before going onto the Find a Career Coach process:
1. Delegate and grow
What is delegation?
Delegation is when one is able to give the work you do not enjoy doing to another who does enjoy doing that work, but you stay responsible for getting the job done on time. Successful delegation is when another person excels in their careers because they enjoy doing the work you do not enjoy doing or do not have time for. Read more on delegation…
A coaching session on delegation.
An article on delegation written by a Career Builder coach.
Read a case study on delegation:
Barry du Plessis
Leigh Harrison
2. Create your own compelling events / deadlines
Three tips to fast-track your career you can use right now:
Get a career coach by becoming a “sort of” expert in their interests and talk to them about these interests.
Find someone that loves the work you hate, delegate to them while staying responsible for this work.
When frustrated, ask yourself what is causing the frustration? Address this challenge before it explodes.
Successful company builders know that people can and should be stretched. Unre Visagie built many successful companies. He stretches the people that work with him in building these companies; people discover depths within them they never knew they had. The knowledge successful company builders have is to know when to stop expecting more from an individual and allow that specific growth curve to play itself out. The trick is that anyone wanting to grow their careers can apply this same “pressure” to themselves in building their own successful careers. Have a career builder attitude!
Read more on creating your own compelling events and learn from a coaching session on deadlines and compelling events….
3. Fear of the unknown
Making career choices based on what is unknown is always a source of uncertainty for most. We fear that which we do not know. Imagine looking down a very dark tunnel running straight down into the earth. You are expected to jump into this hole, you expect this of yourself or others expect this of you. To you this hole looks like it just goes down forever, a never ending drop into a very deep abyss…
Actually the hole is only two meters deep, but you don’t know that because you only see the black opening! We are too afraid to jump into this hole simply because we know nothing of it.
Read more on Fear of the unknown, you will also find a coaching session others learned from…
3. Find a career coach
Finding a career coach with the right relationships to develop your career and expand your choices is a simple one; it might not be quick though. One will practice engaging different people for the skills and knowledge you require from them, through being of value to them. Over time one becomes practiced and comfortable with the process of engaging experts, using the necessary skills in a natural way. If you have not yet, read through the list of skills Career Builder identified as fundamental career skills. This list matured through years of career and business building.
A good place to start is to have a broad understanding of coaching, mentoring and counseling:
Coaching
Mentoring
Counseling
When working with an expert as a mentor, be aware not to fall in the trap of counseling.
Engaging an expert person for they’re knowledge, resources and skills, there are a few skills one will use:
Emotional awareness
Signal to transform into a positive mindset
Turn all emotional experiences into selected actions
Growing a win-win mindset
Interpersonal skills through actions
Covey’s Seven Habits of highly effective people
Giving and receiving information
Responding to anger signals
Productive listening
Effective questioning
The next step
Get to know the expert’s environment. Following is a list of possible actions to take, add or remove actions that fit your unique situation.
Read about the individual in books, newspaper, magazines and on the internet.
Talk to others about the individual.
What is this person interested in, hobbies, current projects, which topics is of interest to him/her?
Strive to spend time within the circles where he or she spends time.
Through gathering this information, always try to identify places where you will be able to add value to this individual. How would be able to make a positive difference to this individuals life? For example, the expert individual you would like to work with likes to build model aircraft. You are able to acquire such models at a discounted price. You have something of value to offer!
Remember to always be professional in your approach! Build relationship in an open manner, don’t be clandestine about your dealings, you might look like a stalker!
Talk to the expert every chance you get, share with them that you would love to learn from them. Ask how they think you would be able to add value them in exchange for their time. Always have a few suggestions how you would be able to add value.
Ask for advice and practice your “expert acquiring” skills at our community forums.
Find a career coach will grow and mature over the next months. Sign up for our Career Builder Ezine if you would like to stay up to date.
The complete list of Career Builder skills:
Delegation
Deadlines or Compelling events
We fear what we do not know or understand
Pathologies
Frustration is just a trigger
Flexible and adaptive way of handling people
Work in the center, not the individual
Having an “Everybody benefits” attitude
Burnout
Stress
Motivation

Find a career coach in your environment

w&t_elephant

I Advise

Find a career coach with the right relationships to develop your career and expand your career choices. Career Builder identified the essential career builder skills; use them to turn any career challenge into a career growth opportunity.

When experiencing frustration or fear in your career use these emotions as opportunities to fast track your career growth; use them to pro-actively grow your career!

Find a career coach

Career Builder assisted and is still assisting thousands of people in their career growth. We worked with more than thirty entrepreneurs and coached them through the process of building successful running companies. We are still working with this group of entrepreneurs and their companies as well as a new group of young entrepreneurs. Any successful business takes seven years to build.

Career Builder coaching processes are forged in the fire of building these successful businesses and the development of the people running them; these processes are being used in many other companies as well.

We have found a few cornerstone skills to be essential in building a thriving career or business. Career Builder shares these with you before going onto our Find a Career Coach process. We discuss these skills in the form of coaching sessions on the Career Builder Coaching page and in more detail on the Actionable Career Skills page, these skills include:

  1. Delegation
  2. Deadlines or Compelling events
  3. We fear what we do not know or understand
  4. Pathologies
  5. Frustration is just a trigger
  6. Flexible and adaptive way of handling people
  7. Work in the center, not the individual
  8. Having an “Everybody Benefits” attitude
  9. Burnout
  10. Stress
  11. Motivation
w&t_binoculars

I Explain

Successful people and companies have a natural way of handling challenging situations. Career Builder observed, applied and understands this natural process.

Career Builder’s Walk and Talk method of career coaching was developed working with the best. Studying at Harvard Business School (Owner/President Management program) we came to understand the application of these processes in companies even better. Some of the Harvard Business School case studies included companies like Hewlett Packard, Volvo, Taco Bell, PepsiCo and many others. In the early seventies we were exposed to and learned from Hewlett Packard company processes; later this knowledge was implemented in our own companies.

We developed career coaching contracts and learned which processes worked and which did not. All these experiences with career coaching led us to the current simple set of skills we base our career coaching processes on. You can own and direct these processes to build your career. Work in a group when implementing these processes or take part in the Career Builder community forums; it always works best to implement a process with a group. The group can be directly or indirectly involved; or contact a Career Builder coach.

1. Delegate and grow

What is delegation?

Delegation is when one is able to give the work you do not enjoy doing to another who does enjoy doing that work, but you stay responsible for getting the job done on time. Successful delegation is when another person excels in their careers because they enjoy doing the work you do not enjoy doing or do not have time for. Read more on delegation

2. Create your own compelling events / deadlines

Three tips to fast-track your career you can use right now:

Successful company builders know that people can and should be stretched. Unre Visagie built many successful companies. He stretches the people that work with him in building these companies; people discover depths within them they never knew existed. The knowledge successful company builders have is to know when to stop expecting more from an individual and allow that specific growth curve to play itself out. The trick is that anyone wanting to grow their careers can apply this same “pressure” to themselves in building their own successful careers. Have a career builder attitude!
Read more on creating your own compelling events and learn from a coaching session on deadlines and compelling events….

3. Fear of the unknown

Making career choices based on what is unknown is always a source of uncertainty for most. We fear that which we do not know. Imagine looking down a very dark tunnel running straight down into the earth. You are expected to jump into this hole, you expect this of yourself or others expect this of you. To you this hole looks like it just goes down forever, a never ending drop into a very deep abyss…
Actually the hole is only two meters deep, but you don’t know that because you only see the black opening! We are too afraid to jump into this hole simply because we know nothing of it.
Read more on Fear of the unknown, you will also find a coaching session others learned from

Find a career coach

Finding a career coach with the right relationships to develop your career and expand your choices is a simple one; it might not be quick though. One will practice engaging different people for the skills and knowledge you require from them, through being of value to them. Over time one becomes practiced and comfortable with the process of engaging experts, using the necessary skills in a natural way. If you have not yet, read through the list of skills Career Builder identified as fundamental career skills. This list matured through years of career and business building.
A good place to start is to have a broad understanding of coaching, mentoring and counseling:

  • Coaching
  • Mentoring
  • Counseling

When working with an expert as a mentor, be aware not to fall in the trap of counseling.

Engaging an expert person for their knowledge, resources and skills, there are a few skills one will use:

The next step

Get to know the expert’s environment. Following is a list of possible actions to take, add or remove actions that fit your unique situation.

  • Read about the individual in books, newspaper, magazines and on the internet.
  • Talk to others about the individual.
  • What is this person interested in: hobbies, current projects, which topics is of interest to him/her?
  • Strive to spend time within the circles where he or she spends time.

Through gathering this information, always try to identify places where you will be able to add value to this individual. How would you be able to make a positive difference to this individual’s life? For example, the expert individual you would like to work with likes to build model aircraft. You are able to acquire such models at a discounted price. You have something of value to offer!

w&t_elephant

I Advise

Remember to always be professional in your approach! Build relationship in an open manner, don’t be clandestine about your dealings; you might look like a stalker!

Talk to the expert every chance you get, share with them that you would love to learn from them. Ask how they think you would be able to add value them in exchange for their time. Always have a few suggestions how you would be able to add value.

Ask for advice and practice your “expert acquiring” skills at our community forums.

Explanation of the following skills will follow shortly:

  1. Delegation
  2. Deadlines or Compelling events
  3. We fear what we do not know or understand
  4. Pathologies
  5. Frustration is just a trigger
  6. Flexible and adaptive way of handling people
  7. Work in the center, not the individual
  8. Having an “Everybody Benefits” attitude
  9. Burnout
  10. Stress
  11. Motivation