Career Development Guide

Purpose of the Career Development Guide
Chapter 1 p.3
What is the Walk & Talk process and what does it aim to achieve?
In our journey through life each of us seeks opportunities to take stock of who we are and where we are going.
The Walk & Talk process is a structured and coordinated process intended to lead the individual through a journey of discovery and personal development in the business and career environment.
Not only does this process assist you in the development of your knowledge, skills and self-awareness, but it should enable you to increase your contribution in the playing field called BUSINESS. It strives to grow your insight into what you can do differently as a team member, as an employee and for your customers in the quest to enhance your efficiency, effectiveness and value add.
Fundamentally, a business strives to build a successful company through successful team members with satisfied customers.
From that basic objective, it follows that there are THREE important role players in the business, each with different requirements whose interests need to be met and satisfied.
You, the individual
The company
Your customers
The company’s success will be measured in the final analysis by the financial returns which it delivers to all its stakeholders (including you).
This will depend on the degree of “overlap” of interests (also known as the Economic Value Add) which can be achieved amongst the three role players. The Walk & Talk process focuses on growing the individual in order to extend this overlap for maximum mutual benefit.
While keeping in mind to satisfy the differing needs of our three main role players…
Let the journey begin!

Chapter 1 p.3

w&t_question

I Ask

What is the Walk & Talk process and what does it aim to achieve?

w&t_exclamation

I Answer

In our journey through life each of us seeks opportunities to take stock of who we are and where we are going.

The Walk & Talk process is a structured and coordinated process intended to lead the individual through a journey of discovery and personal development in the business and career environment.

Not only does this process assist you in the development of your knowledge, skills and self-awareness, but it should enable you to increase your contribution in the playing field called BUSINESS. It strives to grow your insight into what you can do differently as a team member, as an employee and for your customers in the quest to enhance your efficiency, effectiveness and value add.

Fundamentally, a business strives to build a successful company through successful team members with satisfied customers.

From that basic objective, it follows that there are THREE important role players in the business, each with different requirements whose interests need to be met and satisfied.

w&t_ch1_a_three_circless

You, the individual

The company

Your customers

The company’s success will be measured in the final analysis by the financial returns which it delivers to all its stakeholders (including you).

This will depend on the degree of “overlap” of interests (also known as the Economic Value Add) which can be achieved amongst the three role players. The Walk & Talk process focuses on growing the individual in order to extend this overlap for maximum mutual benefit.

w&t_elephant

I Advise

While keeping in mind to satisfy the differing needs of our three main role players…

Let the journey begin!

Being able to say no to work is a great privilege
Chapter 5
p.13
I often hear that one should be able to say no. What does this mean and how do I say no when I have to?
That is absolutely correct! One should know when to say NO and how to say NO. One of the things the Career Development Guide is very serious about, is to assist the individual to do the right work at the right time. Being able to say NO is a crucial skill of the serious career and business builder.
It is a huge privilege to be able to say NO to work. This means you have more than you can cope with at the present time.
When you say NO, remember to never allow the Monkey to pass! This means the other person has a “Monkey” on their back, a problem they want your assistance with. You want to be absolutely certain that this Monkey will not be jumping anywhere! For example, you know that you will not be able to become involved in a certain project or problem at that specific time. The other person comes to you with a Monkey on their back and they want this Monkey to jump.
You know your priorities does not have place for this new Monkey. The moment you ask a question such as: “Tell me more” or “How can I help?” the Monkey jumps, you accept responsibility.
Do not allow the monkey to jump! Read more on the web about this principle.
So how do I handle the situation to ensure the Monkey does not jump, but both parties grow from the situation? How do I say NO effectively?
Look for alternatives with the other individuals, keep the Monkey with them through carefully questioning. Not spending too much time, just ask the following questions:
What alternatives exist to help you solve this challenge?
Is this issue you have a specific individuals job and you should pass the Monkey back to that person?
Who in your team is available to help and assist that can grow from this challenge?
Do you know anybody else with the expertise you are looking for?
Look for a solution which will cause the best stacking for all those involved. Learn more about delegation here.
Stacking is the process of identifying the different solutions for a challenge and deciding which mixture of these solutions will cause optimum growth for all involved.
Being it building career skills or a bigger business network. Stack all the solutions and look for the best blend.
Once you are able to say NO this way, both parties will always grow from the experience. Saying NO becomes a fun and learning experience!
Unre Visagie
At Aleph we realized we had to start saying no to many new opportunities when our processes were no longer in the development and selling phase, but moved into the implementation phase

Being able to say no to work is a great privilege

Chapter 5 p.13

w&t_question

I Ask

I often hear that one should be able to say no. What does this mean and how do I say no when I have to?

w&t_exclamation

I Answer

That is absolutely correct! One should know when to say NO and how to say NO. One of the things the Career Development Guide is very serious about, is to assist the individual to do the right work at the right time. Being able to say NO is a crucial skill of the serious career and business builder.

It is a huge privilege to be able to say NO to work. This means you have more than you can cope with at the present time.

w&t_binoculars

I Explain

When you say NO, remember to never allow the Monkey to pass! This means the other person has a “Monkey” on their back, a problem they want your assistance with. You want to be absolutely certain that this Monkey will not be jumping anywhere! For example, you know that you will not be able to become involved in a certain project or problem at that specific time. The other person comes to you with a Monkey on their back and they want this Monkey to jump.

You know your priorities does not have place for this new Monkey. The moment you ask a question such as: “Tell me more” or “How can I help?” the Monkey jumps; you accept responsibility.

w&t_question

I Ask

So how do I handle the situation to ensure the Monkey does not jump, but both parties grow from the situation? How do I say NO effectively?

w&t_exclamation

I Answer

Look for alternatives with the other individuals, keep the Monkey with them through carefully questioning. Not spending too much time, just ask the following questions:

What alternatives exist to help you solve this challenge?

Is this issue you have a specific individual’s job and should you pass the Monkey back to that person?

Who in your team is available to help and assist that can grow from this challenge?

Do you know anybody else with the expertise you are looking for?

Look for a solution which will cause the best stacking for all those involved. Learn more about delegation here.

w&t_binoculars

I Explain

Stacking is the process of identifying the different solutions for a challenge and deciding which mixture of these solutions will cause optimum growth for all involved.

Being it building career skills or a bigger business network. Stack all the solutions and look for the best blend.

w&t_elephant

I Advise

Once you are able to say NO this way, both parties will always grow from the experience. Saying NO becomes a fun and learning experience!

At Aleph we realized we had to start saying no to many new opportunities when our processes were no longer in the development and selling phase, but moved into the implementation phase

Using the Career Development Guide
Chapter 1
Within the pages of the Walk & Talk guide you will find many very useful tools and processes to assist in getting the most out of your career and personal life. The book is presented in the form of four characters interacting with each other, asking questions, giving answers, supplying more information and adding extra wisdom. On this page you will meet three of these characters, Questioning Qwesty, Clarifying Exclamy, Knowledgeable Bino and Wise Elephant. On page three is a more thorough introduction to the three characters.
This guide aims to assist the reader in building a career like one would build a business, the same knowledge that build successful family businesses build rich and successful careers. View the skills, resources and relationships one accumulates as key building blocks in building a career you want, work becomes fun and one never has to do another days work in your entire life!
We named this book the Walk & Talk guide because one learns the skills required for a successful career and business the same way one learns to walk and talk; by observing and imitating those who already know how to do it! Your desire to walk and talk came from being amongst people who could walk and talk. How do you get exposed to where your talents applied means you never do a days work in your life. In short, identify the skills one needs to achieve a goal, identify the individual or organization that does what you require and engage those resources. Career training, career education and the importance of career networking can be achieved using a straightforward career builder process we call “Identify and engage the resources one needs to build a great career!”
We have compiled this book and it contains processes that strive to assist you in building a super successful career!
PS. Supplement all you learn from this book with extra resources such as the web (we provide many useful links), books, people (start a discussion group at the office), forums ext.
Before setting out on this big journey of discovery as you call it, explain to me how this book is organized. Will I be able to find my way when I want to read about a certain topic or wish to review some material?
The content is organized and presented in two ways to help you obtain the maximum value from reading and using this book.
On the next page you will find a Table of Content which indicates the structure of the book. As indicated on the previous page, the Walk & Talk process concerns itself with three principal role players. The contents is consequently grouped under three main headings relating to the INDIVIDUAL, the COMPANY and the CUSTOMER.
Within these main headings, the topics are organized in a series of categories for ease of reference. The aim is to convey to you the essence of each topic as clearly and concisely as possible.
Besides orientating you about the concepts and tools used in the company, this book is also intended to serve as a reference guide to be used whenever you wish to refresh your memory on relevant concepts and processes as they crop up in your work.
A book of this nature can never contain ALL the information needed for a complete understanding of each topic (although we try :-). Many of the topics will be clarified during training sessions and further discussion groups. We will also use the internet extensively for many more relevant sources of information.
Many of the concepts presented here span the boundaries of the categories used to organize the material for presentation in book format. Many key topics should be read and explored in conjunction with one another. Therefore the various topics and themes are presented as “mind maps” as well to assist you in developing an overall picture of the various ideas and their inter-relationships.
Depending on your current level of growth, you will find the Walk & Talk process a useful tool:
To enhance your understanding of the concepts, skills and tools relevant to your work within a company, your career and in your personal life.
As a quick reference guide to refresh your memory about the tools, processes and diagrams as they crop up in your work.
As a guide to identify personal training and development needs.

Using the Career Development Guide

Chapter 1

Tools and processes

Within the pages of the Walk & Talk guide you will find many very useful tools and processes to assist in getting the most out of your career and personal life. The book is presented in the form of four characters interacting with each other, asking questions, giving answers, supplying more information and adding extra wisdom. On this page you will meet three of these characters, Questioning Qwesty, Clarifying Exclamy and Wise Elephant. On page three is a more thorough introduction to the three characters.

This guide aims to assist the reader in building a career like one would build a business, the same knowledge that build successful family businesses build rich and successful careers. View the skills, resources and relationships one accumulates as key building blocks in building the career you want, work becomes fun and one never has to do another day’s work in your entire life!

Walk & Talk guide

We named this book the Walk & Talk guide because one learns the skills required for a successful career and business the same way one learns to walk and talk; by observing and imitating those who already know how to do it! Your desire to walk and talk came from being amongst people who could walk and talk. How do you get exposed to where your talents applies means you never do a days work in your life. In short, identify the skills you need to achieve a goal, identify the individual or organization that does what you require and engage those resources. Career training, career education and the importance of career networking can be achieved using a straightforward career builder process we call “Identify and engage the resources you needs to build a great career!”

We have compiled this book and it contains processes that strive to assist you in building a super successful career!

PS Supplement all you learn from this book with extra resources such as the web (we provide many useful links), books, people (start a discussion group at the office), forums etc.

w&t_question

I Ask

Before setting out on this big journey of discovery as you call it, explain to me how this book is organized. Will I be able to find my way when I want to read about a certain topic or wish to review some material?

w&t_exclamation

I Answer

The content is organized and presented in two ways to help you obtain the maximum value from reading and using this book.

On the next page you will find a Table of Content which indicates the structure of the book. As indicated on the previous page, the Walk & Talk process concerns itself with three principal role players. The contents is consequently grouped under three main headings relating to the INDIVIDUAL, the COMPANY and the CUSTOMER.

Within these main headings, the topics are organized in a series of categories for ease of reference. The aim is to convey to you the essence of each topic as clearly and concisely as possible.

Besides orientating you about the concepts and tools used in the company, this book is also intended to serve as a reference guide to be used whenever you wish to refresh your memory on relevant concepts and processes as they crop up in your work.

A book of this nature can never contain ALL the information needed for a complete understanding of each topic (although we try :-). Many of the topics will be clarified during training sessions and further discussion groups. We will also use the internet extensively for many more relevant sources of information.

Many of the concepts presented here span the boundaries of the categories used to organize the material for presentation in book format. Many key topics should be read and explored in conjunction with one another. Therefore the various topics and themes are presented as “mind maps” as well to assist you in developing an overall picture of the various ideas and their inter-relationships.

w&t_elephant

I Advise

Depending on your current level of growth, you will find the Walk & Talk process a useful tool:

  • To enhance your understanding of the concepts, skills and tools relevant to your work within a company, your career and in your personal life.
  • As a quick reference guide to refresh your memory about the tools, processes and diagrams as they crop up in your work.
  • As a guide to identify personal training and development needs.
Career choices based on the unknown
Making career choices based on what is unknown is always a source of uncertainty for most. We fear that which we do not know. Imagine looking down a very dark tunnel running straight down into the earth. You are expected to jump into this hole, you expect this of yourself or others expect this of you. To you this hole looks like it just goes down forever, a never ending drop into a very deep abyss…
Actually the hole is only two meters deep, but you don’t know that because you only see the black opening! We are too afraid to jump into this hole simply because we know nothing of it.
Many a time it is the same with ones career choices. We are expected to make a career choice, be it a big change or a small task in our current career; it feels like we are jumping into that ‘very deep’ unknown hole. Especially with the small everyday career choices at the office, imagine having to jump into unknown holes ten times a day!
How do we usually react to such situations? We just don’t do it, we ignore it or we take forever to take action; it is just too fearful and unknown. Many a time one will miss a great opportunity, other times it was the right career choice, one will never be a hundred percent certain before making a jump.
Read the coaching session on career choices based on the unknown…
How does one overcome this fear of the unknown?
Freely use our Career Development Guide and make the information on the following pages your own, these skills and knowledge will make big and small career choices much simpler:
Emotional awareness
Signal to transform into a positive mindset
Turn all emotional experiences into selected actions
The glad game
Productive listening
Effective questioning
The decision making process
The issue resolution model
The process of transformation
The need for continuous goal clarification
Closing the feedback gap
Before we go any further, the most important fact to remember is to jump slowly! A sudden jump will almost always hurt. For example if one realizes it is time to change jobs, careers, cars, anything, do it slowly over a period of time and with the right information.
Gather the most information concerning the specific career choice one possibly can, make an informed jump .
Talk to the people around you; family, friends, colleagues, people you trust. Frame the situation you find yourself in for them and listen to what they think, but really listen and take their advice seriously; even if you think it might be senseless information at the time. One is usually very surprised at the wisdom that exists in others we share with.
Another time tested method is to write about this career choice you are facing. Write down all the questions that come to mind. Answer the ones you are able to answer, leave the others for later. Check with others, what they think would be the best answers to the questions, the ones already answered as well. Just keep on writing, anything and everything that comes to mind. It is amazing how things clear when they are out of ones head and somewhere else, there is now space for new truths to take shape. This method is equally effective for any challenging choice one might face.
Frame your mind
Continuously frame your mind for the time when one will go from information to choice to action. In more direct terms, bull%&*# your mind into taking positive action. Motivate your mind into believing that taking the action will come to success; believe it and your voice and attitude will reflect it. Think positive!
If you jump and fall a bit hard, don’t stay there too long, your muscles will start cramping! While recovering from a hard fall, take time and reflect on which choices could have been made differently and which information one did not have. Reflection is good, but not to be overused. We were built to jump and grow and run and build, ones system will recover. Get up and move.
Please share your experience at our value exchange forums and ask questions!
How does one “safely” make this jump?
Slowly. Taking action based on a choice would sometimes be faster, other times slower, never instant. At the very least apply the twenty four hour rule; especially when another person angered or frustrated you, an instant answer, remark or response is never the desired reaction. If you are angry or frustrated, allow twenty four hours to pass before you react or jump in.
A career choice with longer terms effects, for example changing careers, should be made even slower. Weeks, months could and probably should pass before making the jump. Phase into action bit by bit. Remember delegation. When changing careers, jobs, departments or positions, don’t leave gaps behind. Ensure others will be able to successfully do the job you did and you will always be welcome again!
Coaching session on Fear of the unknown career choices
Dawie
I have an opportunity to go and work with Aleph. I currently work for a company called New-World and do not know if I should change jobs. What do you think?
Nicholas
Do you enjoy your current job?
Dawie
No, I want to do graphic communication and am currently a salesman. Doing what I love doing, graphic communications, part time.
Nicholas
Why do you not want to change jobs / careers if you will do full time what you are doing part time now?
Dawie
I am not 100% certain what it is I will be doing. There is the probability that I will do some of the things I want to do, but I might have other responsibilities.
Nicholas
Would these other responsibilities be a problem to you? If some of the work would be in graphic communication? As you grow in the skill of delegation, you could always delegate more of the work you do not enjoy doing.
Dawie
No it would probably not.
Nicholas
How would you get more information on what would be expected of you in this position working with Aleph?
Dawie
I would set up a meeting with a more senior person in the company and talk to them about what it is I would be doing. Maybe talk to some other employees of the company and get a feel for how the company operates.
Nicholas
If you like what you hear and see would you then be more comfortable making a decision?
Dawie
I would get all the information I can, share this with the people around me, for example friends and family, and hear what they have to say. Once I feel comfortable that I have sufficient information and feedback to base a decisive choice on, I will take action.

Career choices based on the unknown

Making career choices based on what is unknown is always a source of uncertainty for most, especially for those considering a midlife career change. We fear that which we do not know. Imagine looking down a very dark tunnel running straight down into the earth. You are expected to jump into this hole, you expect this of yourself or others expect this of you. To you this hole looks like it just goes down forever, a never ending drop into a very deep abyss…

Actually the hole is only two meters deep, but you don’t know that because you only see the black opening! We are too afraid to jump into this hole simply because we know nothing of it.

w&t_binoculars

I Explain

Many a time it is the same with one’s career choices. We are expected to make a career choice, be it a big change or a small task in our current career; it feels like we are jumping into that ‘very deep’ unknown hole. Especially with the small everyday career choices at the office, imagine having to jump into unknown holes ten times a day!

How do we usually react to such situations? We just don’t do it, we ignore it or we take forever to take action; it is just too fearful and unknown. Many a time one will miss a great opportunity, other times it was the right career choice, one will never be a hundred percent certain before making a jump.

Read the coaching session on career choices based on the unknown…

w&t_question

I Ask

How does one overcome this fear of the unknown?

w&t_exclamation

I Answer

Use our Walk and Talk guide and make the information on the following pages your own, these skills and knowledge will make big and small career choices much simpler:

Before we go any further, the most important fact to remember is to jump slowly! A sudden jump will almost always hurt. For example if one realizes it is time to change jobs, careers, cars, anything, do it slowly over a period of time and with the right information.

Gather the most information concerning the specific career choice one possibly can, make an informed jump .

Talk to the people around you; family, friends, colleagues, people you trust. Frame the situation you find yourself in for them and listen to what they think, but really listen and take their advice seriously; even if you think it might be senseless information at the time. One is usually very surprised at the wisdom that exists in others we share with.

w&t_elephant

I Advise

Another time tested method is to write about this career choice you are facing. Write down all the questions that come to mind. Answer the ones you are able to answer, leave the others for later. Check with others, what they think would be the best answers to the questions, the ones already answered as well. Just keep on writing, anything and everything that comes to mind. It is amazing how things clear when they are out of your head and somewhere else, there is now space for new truths to take shape. This method is equally effective for any challenging choice one might face.

Frame your mind

w&t_binoculars

I Answer

Continuously frame your mind for the time when you will go from information to choice to action. In more direct terms, bulldoze your mind into taking positive action. Motivate your mind into believing that taking the action will come to success; believe it and your voice and attitude will reflect it. Think positive!

If you jump and fall a bit hard, don’t stay there too long, your muscles will start cramping! While recovering from a hard fall, take time and reflect on which choices could have been made differently and which information one did not have. Reflection is good, but not to be overused. We were built to jump and grow and run and build, your system will recover. Get up and move.

w&t_question

I Ask

How does I safely make this jump?

w&t_exclamation

I Answer

Slowly. Taking action based on a choice would sometimes be faster, other times slower, never instant. At the very least apply the twenty four hour rule; especially when another person angered or frustrated you, an instant answer, remark or response is never the desired reaction. If you are angry or frustrated, allow twenty four hours to pass before you react or jump in.

A career choice with longer terms effects, for example changing careers, should be made even slower. Weeks, months could and probably should pass before making the jump. Phase into action bit by bit. Remember delegation. When changing careers, jobs, departments or positions, don’t leave gaps behind. Ensure others will be able to successfully do the job you did and you will always be welcome again!

Coaching session on Fear of the Unknown Career Choices

Dawie

I have an opportunity to go and work with Aleph. I currently work for a company called New-World and do not know if I should change jobs. What do you think?

Nicholas

Do you enjoy your current job?

Dawie

No, I want to do graphic communication and am currently a salesman. Doing what I love doing, graphic communications, part time.

Nicholas

Why do you not want to change jobs / careers if you will do full time what you are doing part time now?

Dawie

I am not 100% certain what it is I will be doing. There is the probability that I will do some of the things I want to do, but I might have other responsibilities.

Nicholas

Would these other responsibilities be a problem to you? If some of the work would be in graphic communication? As you grow in the skill of delegation, you could always delegate more of the work you do not enjoy doing.

Dawie

No it would probably not.

Nicholas

How would you get more information on what would be expected of you in this position working with Aleph?

Dawie

I would set up a meeting with a more senior person in the company and talk to them about what it is I would be doing. Maybe talk to some other employees of the company and get a feel for how the company operates.

Nicholas

If you like what you hear and see would you then be more comfortable making a decision?

Dawie

I would get all the information I can, share this with the people around me, for example friends and family, and hear what they have to say. Once I feel comfortable that I have sufficient information and feedback to base a decisive choice on, I will take action.

We recommend getting acquainted with the Career Development Guide:
The Walk and Talk table of content
Using the Career Development Guide
Preface to the Career Development Guide
The Cast of Characters in the Career Development Guide
The Career Development Guide was developed from the fundamental knowledge that cause a business to succeed or a career to thrive. Career Builder has identified the knowledge the top half percent of successful individuals and businesses apply daily. The Career Development Guide consists of this knowledge and was compiled by career and business experts over a period of ten years.
Lets use communication as an example. One should ask the question, am I able to constructively give and receive feedback? Bridge the feedback gap. Do you sometimes find yourself in a tight spot because the request and the result do not match? By practicing ones listening skills and questioning skills heaps of problems will just vanish! We have compiled the knowledge successful career builders apply daily to turn challenges into opportunities, use the Walk the Talk guide.
Communication skills are only one of the many topics covered in the Career Development Guide. We have published a free version on the web and know you will find the greatest career building value in its pages.
The Career Development Guide was developed over years of learning and gathering the knowledge contained in its pages. The development cost for the Career Builder guide was close to $200 000 and a version is freely available on Career Builder!
When you apply the information contained in its pages, please let us know how we can better this knowledge to address your career challenges more efficiently.

We recommend getting acquainted with the Career Development Guide:

The Walk and Talk table of content

Using the Career Development Guide

Preface to the Career Development Guide

The Cast of Characters in the Career Development Guide

The Career Development Guide was developed from the fundamental knowledge that cause a business to succeed or a career to thrive. Career Builder has identified the knowledge the top half percent of successful individuals and businesses apply daily. The Career Development Guide consists of this knowledge and was compiled by career and business experts over a period of ten years.

w&t_elephant

I Explain

Let’s use communication as an example. One should ask the question: am I able to constructively give and receive feedback? Bridge the feedback gap. Do you sometimes find yourself in a tight spot because the request and the result do not match? By practicing one’s listening skills and questioning skills heaps of problems will just vanish! We have compiled the knowledge successful career builders apply daily to turn challenges into opportunities, use the Walk the Talk guide.

Communication skills are only one of the many topics covered in the Career Development Guide. We have published a free version on the web and know you will find the greatest career building value in its pages.

The Career Development Guide was developed over years of learning and gathering the knowledge contained in its pages. The development cost for the Career Builder guide was close to $200 000 and a version is freely available on Career Builder!

When you apply the information contained in its pages, please let us know how we can better this knowledge to address your career challenges more efficiently.