by Unre Visagie | January 4, 2010 9:29 am
This free sample resume gives you a full and detailed resume template to work from. Use this template if you are applying for senior positions or if employers ask for detailed work history.
Click here to download the Free Microsoft Word version of this resume.[1]
Click here to go back to the “Free Sample Resume” page for different resume templates.[2]
This template will be very useful if you are considering a midlife career change[3]
Business-Project Process Management and Consulting
P O Box XYZ
Cell: 123456
Fax: 123456
Date: September 9, 2005.
Attention: To whom it may concern
Experience and Skills history – Name and Surname
This document may be viewed as a complete Resume with the addition of experience and skills acquired and applied description of roles, and description of projects which I’ve been involved with since the start of my career.
Career summary:
Regards
Name and Surname
1. 1977 until 1986 – Employed by Company X NEW YORK, USA……………. 3
2. 1987 to 1999 – Employed by Company X, SA………………………………………… 3
3 1999 to 2001 Self Employed…………………………………………………………….. 4
3.1 Clients:……………………………………………………………………………………… 4
3.1.1 Company X – Period May’99 until Dec’00…………………………………………….. 4
3.1.2 Company X – Period Jan’00 until Jul’00………………………………………………. 5
3.1.3 Company X and Company X – Period Jan’00 until Dec’00………………………….. 5
3.1.4 Company X – Period Aug’00 until Dec’00…………………………………………….. 6
3.1.5 Company X – Period Sep’00 until (expected completion date Mar’03)…………… 7
3.1.6 Company X – Period Jan’01 until Jul’01………………………………………………. 7
4 2001 to 2003 -Company X…………………………………………………………………. 8
4.1 Managing Director Company X – Period Jul’01 to Feb’03……………………………. 8
5 2003 to Date Self Employed…………………………………………………………….. 8
5.1 Clients:……………………………………………………………………………………… 8
5.1.1 Company X – Period Mar’03 to Jan’04………………………………………………… 8
5.1.2 Company X – Period Jan’04 to Date…………………………………………………… 9
6 Roles, Responsibilities and skill set……………………………………………… 9
6.1 Project Engineer role:……………………………………………………………………. 9
6.2 System Architect role:…………………………………………………………………… 9
6.3 Validation/Deployment manager role:………………………………………………… 10
6.4 Financial and Contractual manager role:…………………………………………… 10
6.5 Managing Director role/responsibilities:………………………………………….. 10
6.6 Chief Operating Officer role/responsibilities:…………………………………….. 11
7 Client, Project and/or System description:………………………………….. 11
7.1 Company X Vanderbijlpark – Energy Control System……………………………….. 11
7.2 Richards Bay – Coal Terminal Management System…………………………………. 11
7.3 Umgeni Water – Crises Management System………………………………………….. 12
7.4 Company X – Product Packing and Storage System…………………………………. 12
7.5 Company X and COMPANY X – ERP Solution…………………………………………… 12
7.6 Company X – Network Management System……………………………………………. 13
7.7 Company X – Network Management System……………………………………………. 13
7.8 Company X – Consultant to board…………………………………………………….. 13
7.9 Company X – Automated and Integrated HR & Payroll System…………………….. 14
7.10 Company X – ERP Maintenance & Stores System……………………………………… 14
7.11 Company X – COO………………………………………………………………………….. 15
(Please note a very high level overview of this system in the description of projects and systems at the end of this document).
3 1999 to 2001 Self Employed
3.1 Clients:
The Company X group included the following sub-groups/businesses at the stage when involved with them:
I was responsible for implementing the following processes, procedures, roles/resources, etc. within the group across all projects and to integrate across all other companies and/or subsidiaries:
Understand and manage the impact of the projects on company and initiate risk preventative initiatives.
My current involvement with Company X is on an ad hoc basis when required.
Company X manufactures all the HTH products for the South African market. Their client base consist of the big retailers such as Pick and Pay, as well as other non-commercial companies where clean water plays an important role such as Escom (main producer of electricity in SA), all the municipalities, etc.
I was responsible for the implementation of the ERP system, supplied by Wonderware, called Protean and include the following modules:
At the stage when Company X contacted me, they were at the point to “throw” the system out due to the fact that they did not manage to get the expected services from their suppliers (local implementation and international product suppliers). The key success of this project was dependant on implementing formal processes by which the suppliers and the client (internal staff and management), can be managed to ensure clear and calibrated expectations for all parties involved and to manage the deliverables and milestones as per the agreed schedules and budgets.
Company X and Company X contracted me as project director to “rescue” a project for them (they being the prime contractors), in Tanzania for the Government of Tanzania. Charles Kendall (UK) was the sponsor (financial) and Company X and Company X subcontracted the implementation of the HR and Payroll system to a local company in Tanzania. This project was way over budget and not going anywhere due to politics and a huge mismatch in expectations.
My responsibility was to implement the formal processes by which the project can be managed with appropriate penalties when any delays were caused by any of the parties (client included), and to resolve the conflict within the group.
Richemont contracted me as Business Process Manager for Company X/Supersensor responsible for delivery of the project against the defined Key Success Factors (see below):
Key Success Factors (KSFs):
To ensure clearly defined and agreed to deliverables, initiate appropriate action to complete these deliverables and report on progress to the board. The key objective was to ensure that a clear baseline is defined within the period of 3 months, after which the board can define and agree on a 3-year business plan. Any processes used will be transferred to the existing management team to monitor and manage the rest of the project/business.
These deliverables can be summarised as follows:
In additional to this, I also acted as the Technical COO of Supersensor to ensure that:
The key success factor here was to provide the exact status of the product to enable the board to make informed business decisions.
Company X has contracted me as programme manager for the implementation of a HR and Payroll system (R30m). The suppliers are Company X and Company X and are responsible for:
10. Organisation restructuring – Company X
11. Business Re-engineering – Company X
12. Competency based management – Company X
Each of the above are projects in their own and being managed by a project manager reporting to me. My main responsibility is overall project and programme management reporting to Company X board and Company X SteerCom and board.
I’ve been contracted by Company X to fulfil the role as director projects for all their local and international projects.
4 2001 to 2003 -Company X
4.1 Managing Director Company X – Period Jul’01 to Feb’03
Company X approached me to accept the role as Managing Director of Company X due to the fact that I was managing 90% of the resources and finances of Company X as a result of my responsibilities re the Company X project and Project Director role stated above.
During this period we achieved the following:
5 2003 to Date Self Employed
5.1 Clients:
COMPANY X has contracted me for specific project(s) and assignments as defined below:
As Project Manager for the Company X Avantis Plant Maintenance & Stores System (Houston USA):
General:
KSS contracted me on a full-time basis in the capacity as Chief Operating Officer responsible for the following:
The main objective / reason for my involvement with KSS is to be the Managing Director’s (also main shareholder of KSS), 2-IC / “partner” in all aspects of the business ensuring that the operation is aligned with the strategic objectives and that processes are being implemented / enhanced to support these objectives.
More detail re KSS and COO responsibilities are defined under the following headings in this document:
6 Roles, Responsibilities and skill set
My role is dependent on the client’s needs. Listed below are roles, responsibilities and skills which I’ve applied/gained during my career:
6.1 Project Engineer role:
6.2 System Architect role:
6.3 Validation/Deployment manager role:
6.4 Financial and Contractual manager role:
6.5 Managing Director role/responsibilities:
6.6 Chief Operating Officer role/responsibilities:
7 Client, Project and/or System description:
7.1 Company X Vanderbijlpark – Energy Control System
The Energy Control System (ECC) system at Company X Vanderbijlpark, monitors and controls all the energy sources in use by Company X. Company X is a steel manufacturing company and their main products (supplied locally and in the international markets) are:
Because of Company X’s huge demand and use of electricity, they have an agreement with the supplier (Escom), which limits the usage of electricity per month. They also have different rates for different times in the day in order to spread the usage of Company X across the periods when the demand from the other users, such as household, re less. The “incentives” for Company X is in a form of penalties for exceeding the demand and bonuses in the form of reduced rates when working within the agreed usage. These penalties are of serious nature and can results in hundreds of thousands of rands per month.
It is not that simple an exercise to manage this demand within a company such as Company X, because of the fact that they are working with melted steel which can not be kept “on hold” in order to limit the usage of electricity during a specific hour. Very accurate planning is required to melt and process the steel and final products within the agreed electricity usage. The forecast from each plant is therefore sent to the ECC, which also includes gas, water, steam, etc. The ECC will then monitor the usage based on this forecast and control the usage by firstly informing these plants of any “abuse” so that they can reduce the usage, after which these plants can be stopped by the ECC, should it require such drastic measures.
The ECC is also responsible for the safety aspects regarding the distribution of these sources e.g. the pressure in the gas pipes, overflow due to unforeseen problems when they have a plant breakdown and can therefore not use the sources as per the forecast, etc. The objective during such unforeseen breakdown and therefore, is to burn for example access gas and to use the heat to generate steam. This new form of energy is then used to drive a steam alternator, which can then produce electricity to an island of users within Company X.
7.2 Richards Bay - Coal Terminal Management System
Monitor and control system for Richards Bay Coal Terminal (RBCT). RBCT’s main objective is to off-load coal from the trains, which transports the coal from the different mines within SA to Richards Bay, after which the coal is temporally stored in stacks (separate stacks for separate grades), then reclaimed from the stacks, transported to the harbour where it is loaded on ships for export to other countries.
The system provides an easy and more intelligent mechanism to pre-plan the off-load, and load, of the coal by creating plans for the transport routes of the coal based on the arrival schedule of the trains and the arrival schedule of the ships. The system will keep these plans (stacked one after the other), and can be initiated when the train and/or ship arrives.
There is also safety and performance factors which have an influence on the possible routes and duration of the transport such as cooling of the coal whilst laying in the sun to prevent ignition, once the coal is on a conveyer the conveyer can not stop – also to prevent heating in the sun, etc.
The return on investment for this system from RBCT’s point of view is to minimise the penalties which are payable should the duration to loan a ship exceed the agreed duration – these penalties are calculated per minute which you exceed and of serious nature.
7.3 Umgeni Water – Crises Management System
Monitor and control system for Umgeni Water Purification and Distribution. This system manages the distribution of water from rivers, dams, etc. to the purification areas, after which it gets distributed to the consumer.
The quality of water produced to the consumer is very important, i.e. ensure clean and healthy water. It is therefore crucial to know the source and route of the water to prevent it from getting to the consumer should they detect any problems with it.
The system also enables the user to manage crisis situations such as floods.
7.4 Company X – Product Packing and Storage System
Monitor and control system for Company X Product Packing and Storage. This system manage the receipt of the chocolate products at a pre-store area, the packing and sealing of the different products, and the distribution of these products to the designated areas in the store where it will be distributed to the rest of SA.
This system also allows for stock taking due to the fact that the complete production of the factory has to go through the packaging area before shipment.
7.5 Company X and COMPANY X – ERP Solution
ERP Business solution (Prism) for Company X and COMPANY X Product Manufacturing and Distribution. This system assist the client to manage their products from where they order the resources, all the way through production until it arrives at the planned destinations. It handles customer orders, delivery notes, invoicing, stock control, price structure and discount, client help and complaint desk, etc.
These solutions includes the following modules:
7.6 Company X – Network Management System
Company X Telecommunication Network Management system. This system provides a standard monitor and control system for all telecommunication equipment and routes such as satellites, routes such as fibre, copper, radio, etc. Standard meaning it collects and sends info to and from different technologies from a standard and central management system. This then allows for other systems such as billing, to collect and send information to this standard interface in stead of having to interface to each of these different technologies in the field.
The system also provides the user with other management information such as planning of the network based on the current network and load on the network, allocation of support teams where they can be most cost effective based on the density and usage of the network in specific areas around the country.
The project consisted of 5 subcontractors which were managed by the prime contractor, i.e. us. These suppliers included HPS, Siemens, ATIO, etc.
7.7 Company X – Network Management System
Company X Telecommunication Network Management system. Same as above but for SA.
Company X Fraud Detection system. This system is created to detect when anyone wants to defraud Telkom by means of using the service with no intention to pay for it. It is based on the way in which the brain recognises similar patterns, e.g. if you show someone a picture of a bird and then only show the tips of the wings and head, it will still recognise it as a bird or a possibility that it might be a bird. In the same way the system is taught what a “complete” fraud looks like after which it will alarm the user when it detects something similar. It also teaches itself every time it receives more information which are fraud specific.
The main subcontractor here was based in England which made cross company management an essential skill/requirement.
7.8 Company X – Consultant to board
Company X Group has the following products and/or solutions which are either being distributed or developed for distribution:
The design objectives of Company X at the point when I was contracted as COO were to “provide an electronic tag that will hold at least an EAN13 code that can be readily attached to any item. It should be flexible and rugged. Its form factor should allow it to be compatible with the more common standardised labels. The data should be readily programmable by the customer. Once programmed the data should be non-alterable. When used in conjunction with a suitable reader, should provide an operating range of at least 1.5 meters under license free conditions”.
At the time of the development of the Generation I tag the competing technologies were Bar coding and earlier RFID systems. Both of these systems have several drawbacks. Earlier RFID products existed when development of the Company X system was started, but they had certain limitations and Company X believed that they could address those limitations and therefore capture the gap in the market.
My role was to assist with normal operational management and to ensure appropriate project and business plans, put in place to enable Company X to deliver against objectives and milestones, defined by the board/shareholders.
7.9 Company X – Automated and Integrated HR & Payroll System
Gold fields HR & Payroll system. The following objectives were addressed during the definition phase by the project team to ensure that the product and required processes comply:
7.10 Company X – ERP Maintenance & Stores System
Company X Plant Maintenance & Stores System – Houston USA. Company X is situated in Houston which is one of the hubs of the chemical industry of the USA. It consequently finds itself in an extremely competitive environment. To ensure that Company X remains competitive in the future, the management has instituted various initiatives to improve operational efficiency and effectiveness.
One of the initiatives embarked upon is an improved Plant Maintenance system and procedure. It has become apparent that significant cost savings are possible with an effective Plant Maintenance system that can track and monitor all maintenance costs and activities. Proper planned maintenance and stores management can further improve overall plant efficiency.
Due to the fact that upgraded version of Protean has been deployed throughout DX Service, the intention is to implement the Production Modelling module of Protean as well to optimize the production process. Linking the Plant Maintenance and Production Modelling features of Protean is expected to afford significantly improved operational efficiency and cost savings.
Organizational change drivers (Dx): The recent promotion of Phil Johnson to Vice President with overall management responsibility for Company X, emphasizes the determination of the company to improve operational efficiency and the competitive position of Company X.
The company has also appointed an experienced chemical plant manager to assist Phil Johnson in identifying critical areas that require improvement. Plant Maintenance has already been identified as a high priority item
The business benefits that will be realized from the DX Avantis Plant Maintenance & Stores System will be measured in terms of cost reduction of Plant Maintenance and Stores, improved efficiency in plant maintenance operations and maintenance shutdowns and efficient contractor and maintenance staff management.
Specific objectives that will be obtained as a result of improved business processes using Avantis as an information tool supporting the new processes:
7.11 Company X – COO
Company X (Proprietary) Limited (KSS), a member of the Kunene Bros Holdings group and an empowerment organisation committed to the successful transformation of the South African economy and society, has been providing business benefits to organisations for more than a decade and the main focus areas are:
Network Solutions
With its alignment to global technology leaders such as Cisco Systems, Hewlett Packard, Nortel, IBM and Compaq, KSS is ideally positioned to address any connectivity and communications challenge spanning multiple computing platforms and enabling access to information from anywhere and at any time.
KSS has a proven track-record in providing infrastructure to support effective, resilient, disaster-proof local and wide area networking and the fast-emerging technologies associated with network attached storage and storage area networking.
IT Services
In order to support the complete solutions lifecycle KSS offer a full complement of both Professional and Managed services.
Professional Services: Following the solutions lifecycle from consulting through design and procurement and into integration services KSS is able to provide customers with tailor-made solutions addressing real business needs. All solutions implementation projects are supported with proven project management methodologies, minimizing risks and ensuring smooth on-time and in-budget implementations.
Managed (operational) Services
Completing the solutions lifecycle, KSS offers a range of outsourced services allowing its customers to enjoy all the benefits of outsourcing without any of the risks involved. With services such as:
and various others, customers can focus on their core business activities with the operational aspects of managing and maintaining their IT infrastructure in the hands of skills professionals. All the above services are offered in terms of comprehensive Service Level Agreements (SLA).
Partnered Services: In order to provider a comprehensive service offering, KSS closely partners with selected industry specialists. These partners are all leaders in fields such Business continuity planning (BCP), IT Recovery services, security penetration testing, information security analysis, training and facilities design and implementation.
Solutions focus
By combining products from world leading suppliers with our own skills and expertise we are able to offer customers turnkey solutions in the following areas:
Vendor Accreditation
KSS has developed its technical strengths by aligning itself to and complying with the standards of the following world-class vendor programmes:
IBM Server Business Partner
Cisco Silver Certified Partner
Expand Value Added Reseller
Mitel IP Telephony Partner
Hewlett Packard VAR
Microsoft Solutions Provider
Citrix Silver Partner
Novell Business Expert
Goldmine Business Partner.
8 References
The positions of the following references are as per the time of involvement i.e. not necessary current positions.
| Reference | Position |
| Person X | Company, position and Contact details |
| Person X | Company, position and Contact details |
| Person X | Company, position and Contact details |
| Person X | Company, position and Contact details |
| Person X | Company, position and Contact details |
| Person X | Company, position and Contact details |
| Person X | Company, position and Contact details |
| Person X | Company, position and Contact details |
| Person X | Company, position and Contact details |
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