Table of Contents
1. General
a. Chapter 1 – Preface
2. The Individual
a. Chapter 4 – Underlying processes for career success
- Key Results Areas
- Time Management Matrix
- DISC Profiles
- Stimulus, Response and Feedback
- Lance Armstrong
- Emotional Awareness
- Growing a Win-Win Mindset
- Emotional Signals
- Underlying Principles
- Emotions Into Actions
- Definition Of Success
- Adapting to Change
b. Chapter 5 – Interpersonal Skills
- The 7 Habits of Highly Effective People
- Interpersonal Skills
- Responding to Anger Signals
- Productive Listening
- Effective Questioning
- The Feedback Gap
- NLP and Association Dissociation
- Johari Window
- Utilizing Common Ground
- Saying No
- NLP and the Glad Game
- Build Customer Relations
c. Chapter 6 – Effective Team Skills
- Effective Team Skills
- Issue Resolution Model
- Team and Business Meeting
- The Six Thinking Hats
- Meeting
- Conflict Management
- Delegation Case Study Leigh Harrison
- Informing
- Delegation Explained
- Win-Win Negotiation
- Problem Solving
- Delegation
d. Chapter 7 – Career Planning and Performance Management
- Midlife Career Change
- How to write a resume
- Free Sample Resumes
- Job Search
- Goal Clarification
- Transformation Process
- Planning a Career
- Goal Setting
- Planning and Performance
- Compelling Events/Deadlines
- Fear of the Unknown
- Career Research
e. Chapter 8 – Mentorship
- Understanding Human Needs
- Mentoring Coaching Counseling
- Find a Career Coach
- Mike Matulovich
- Delegation
- Mentoring
- Mentor Responsibilities
- Career Counseling Traps
3. The Company
a. Chapter 9 – The Entrepreneurial Company
- Make Your Own Website
- Starting a Small Business
- Value to Customer
- Economic Value Add
- Economic Value Add and Profit
- Company Alignment
- Be Aware of Company Rules
- Stages of Company Growth
- Shareholding Model
- Company Growth and Sharing
- Technology Integration